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Excellent and Prompt Service - Fenella - 15 Apr 2010

I had my Mira Sport shower fixed today by Barrie from The Shower Doctor. I was delighted by the excellent service. I left a message this morning and was phoned back by the lady who handles the appointments. She asked me details about my shower and the problem, then went on to explain the charges to me. The engineer was booked for 3pm this afternoon. Barrie arrived at the appointed time, undid my shower and diagnosed the problem immediately. He also told me that the U-clamp was cracked and I was lucky that it hadn't burst. I felt lucky too, knowing my flat had been saved from being flooded. He explained in detail the charges and asked if I was happy and did I want him to proceed. I said yes and so he then went on to fix the shower, explaining as he went along. He had to turn off the mains supply and as I was unsure where the tap was, we worked through all the taps in the house till we found the right one. I was extremely pleased with the whole experience. I found Barrie to be efficient, courteous and tidy. I would use The Shower Doctor again and I will definitely be recommending them to all my friends.

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